TCP and UDP

Consider a computer connected to a network that is simultaneously receiving and sending e-mail and instant messages, viewing websites, and conducting a VoIP phone call. Each of these applications is sending and receiving data over the network at the same time. However, data from the phone call is not directed to the web browser, and text from an instant message does not appear in an e-mail.
Further, users require that an e-mail or web page be completely received and presented for the information to be considered useful. Slight delays are considered acceptable to ensure that the complete information is received and presented.
In contrast, occasionally missing small parts of a telephone conversation might be considered acceptable. One can either infer the missing audio from the context of the conversation or ask the other person to repeat what they said. This is considered preferable to the delays that would result from asking the network to manage and resend missing segments. In this example, the user - not the network - manages the resending or replacement of missing information.