انت هنا الان : شبكة جامعة بابل > موقع الكلية > نظام التعليم الالكتروني > مشاهدة المحاضرة

communication skills

الكلية كلية الصيدلة     القسم فرع الصيدلة السريرية     المرحلة 2
أستاذ المادة شفق كاظم صالح العزاوي       4/10/2011 10:30:00 AM

Pharmaceutical Skills
Communication: is a process whereby information is channeled and transferred from a sender to a receiver via some medium. The receiver then decodes the message and gives the sender a feedback. All forms of communication require a sender, a message, and an intended recipient.
? Nonverbal communication
Nonverbal communication is the process of communicating through sending and receiving wordless messages. Such messages can be communicated through gesture, body language or posture; facial expression and eye contact, or symbols and info graphics, or all of the above.
Speech may also contain nonverbal elements known as paralanguage, including voice quality, emotion and speaking style, as well as prosodic features such as rhythm, intonation and stress.
? Visual communication
Visual communication is communication through visual aid. It is the transferring of ideas and information in forms that can be read or looked upon, like : signs, typography, drawing, graphic design, illustration, color and electronic resources.
How can you make communication ?
To meet this professional responsibility for the pharmacist , the pharmacist should be more oriented in pharmaceutical care through direct his efforts to reduce medical errors and to provide safe drug to the patient , this need more skills to do this job.
The changing in the roles of the pharmacist require good practice to give to your patient . It is not enough for the pharmacist to provide medication only to the patient ( system drug order ) but the pharmacist should participate in activity ( encourage )  the patient to use his medication ( close contact with patient ) and use it in a correct manner, these depend on the degree of the relationship with patient to exchange information with patient ( to make the patient decision) and  to help the patient to reach therapeutic goal .
Interpersonal Communication Skills are important for pharmacists to master. Pharmacists can improve patient adherence to drug therapy through appropriate strategies, including patient counseling and education. In addition to verbal communication, appropriately written recommendations to physicians to resolve drug therapy problems can be an effective strategy for drug therapy changes. 
 
Collaborative Working Relationships With Physicians:
Developing collaborative working relationships with physicians is key to the success of a pharmacy practice but requires some effort on the part of pharmacists.
Communication With Colleagues
Other pharmacists and support staff who are working in the work place. Good communication in the workplace begins with respect for other coworkers and a willingness to be team player. To help ensure that coworkers are communicating with one another, regular staff meetings should be scheduled to bring up problems or issues in the workplace in a non-confrontational or non-blaming way. A staff meeting is not the time to direct personal attacks and all staff members should be reminded of that. Staff meetings should encourage participation from all coworkers, from pharmacists to technicians to other support staff.


المادة المعروضة اعلاه هي مدخل الى المحاضرة المرفوعة بواسطة استاذ(ة) المادة . وقد تبدو لك غير متكاملة . حيث يضع استاذ المادة في بعض الاحيان فقط الجزء الاول من المحاضرة من اجل الاطلاع على ما ستقوم بتحميله لاحقا . في نظام التعليم الالكتروني نوفر هذه الخدمة لكي نبقيك على اطلاع حول محتوى الملف الذي ستقوم بتحميله .